Hours:

    Store hours:   

Tuesday - Friday     9:30 am - 5:00 pm

           Saturday      9:00 am - 4:00 pm

Water lab closes one hour before store closes

JTS Pools & Spas - Logo

3 Locations To Serve You:

Ottawa, IL   (815) 433-4664

Peru, IL   (815) 224-4676

Bradley, IL   (815) 939-4600


FAQ

FAQs

Have a question? We have the answer. Check out these FAQs!

Swimming Pool FAQ

  • What are the benefits of owning a swimming pool?

    It’s a great way to have family time while swimming. Swimming also provides a way to get low impact exercise, which can lead to improved health. Plus on a good hot day, what better way to cool off!

  • What are the different types of swimming pools available?

    There are two basic types of swimming pools, Inground and Above Ground.


    Within Inground there are several options. Vinyl liner pools, traditional concrete pools and one piece fiberglass pools. Inground pools can usually be customized with sizes and shapes to various depths to the customer’s liking.


    With the Above ground category most pools are vinyl liners however there are insulated aluminum walls, aluminum and steel wall pools. Some steel wall pools offer all steel components and some will offer some components made of resin. Above ground pools can come in a variety of heights and different sizes of rounds and ovals most often.

  • How do I choose the right size and shape for my pool?

    Measure your yard for available space and subtract any city setbacks as required. Contact your city clerk for information on setbacks.


    Depending on the city, the height of the pool may dictate that a fence is required. Your city clerk should be able to aasist you.

  • What is the maintenance required for a swimming pool?

    Vacuum and brush your pool weekly. Test your water with an appropriate test kit or have it professionally tested, and add chemicals as needed per the water test results.


    Your pool filter may need to be cleaned or backwashed periodically, usually no more often than monthly.

  • How often should I clean my pool?

    Your pool should be vacuumed and/or brushed weekly. Biofilms can develop on surfaces and must be brushed off to keep the pool water sparkiling clear.

  • What is the ideal temperature for a swimming pool?

    Temperature is a personal preference. However, in our area if you want to have your pool warmer you may want to install a heater or heat pump to warm the water.

  • How do I properly sanitize my swimming pool?

    How do I properly sanitize my swimming pool?


    A: At JTS Pools we offer a variety of methods to sanitize your pool.


    First we offer traditional chlorine which can come in liquid, granular and tablet forms.


    Next we offer a low chlorine/mineral system.


    We also have a totally non chlorine system.


    And we offer an ozone system which is also non-chlorine.

  • How often should I check the chemical levels in my pool?

    Weekly. However at the first sign of cloudiness or color in the pool you should do a quick test. We also offer computerized testing at every store that can analyze the health of the pool water.

  • Can a swimming pool be heated?

    Of course! The most common ways to heat your pool will be a gas fired heater (either natural gas or propane), a heat pump which uses refrigerant to heat the pool, solar which requires solar collectors to be placed near the pool or a simple solar cover which can add about 8-9 degrees to your pool water overtime.

  • How do I troubleshoot common swimming pool problems?

    Bring a water test to your nearest JTS Pools location for a computerized water analysis. At that time you can discuss the issues with one of our trained staff members, some of who are also certified as Certified Pool Operators through the Pool and Hot Tub Alliance.

  • How do I winterize my swimming pool?

    Bring a water test into one of our JTS Pools locations. At that time our staff will discuss with you step by step the process to close your pool. If you would prefer not to do it yourself, JTS Pools offers a winterizing service. Just call the nearest JTS Pools location to schedule.

  • Can I install a swimming pool in a small backyard?

    As long as the pool can fit between any setbacks per city ordinances then yes.

  • How do I choose the right pool equipment and accessories?

    When you visit JTS Pools to discuss a pool, our sales staff will cover all the options available and advise you on each and every accessory you might like to include in your pool purchase

Aboveground Liner FAQs

  • 1. What types of above-ground pool liners are available?

    Above-ground pool liners come in three primary types:

    • Overlap Liners: These liners drape over the pool wall and are secured with coping strips. They are versatile and fit various pool shapes and sizes.
    • Beaded Liners: Designed with a groove (bead) that fits into a track around the top of the pool wall, allowing for easy installation and replacement.
    • Unibead (J-Hook) Liners: Featuring a J-shaped hook that hangs directly on the top of the pool wall, combining the benefits of overlap and beaded liners.

  • 2. How do I know when it's time to replace my pool liner?

    Signs that indicate it's time to replace your pool liner include:

    • Visible Cracks or Tears: These can lead to leaks and water loss.
    • Fading or Discoloration: Prolonged exposure to UV rays and chemicals can cause the liner to fade, indicating material degradation.
    • Wrinkles or Stretching: This suggests the liner is losing elasticity and may not fit properly.
    • Leaks: Unexplained water loss could be due to liner damage.
  • 3. What are the benefits of choosing a Swimline pool liner?

    Swimline pool liners offer several advantages:

    • Durability: Made from heavy-duty, 100% virgin vinyl, they provide excellent cold crack resistance, ideal for withstanding harsh winters.
    • Protection: Treated with Lamiclear™, a protective coating that guards against chemicals and UV fading, ensuring longevity.
    • Variety: Available in multiple patterns and thicknesses, including 20-gauge and 25-gauge options, to suit different aesthetic preferences and pool specifications.
  • 4. Can I install a new pool liner myself, or should I hire a professional?

    While some homeowners opt for DIY installation, hiring a professional ensures:

    • Proper Fit: Professionals have the expertise to install the liner without wrinkles or misalignment.
    • Time Efficiency: Experienced installers can complete the job more quickly, allowing you to enjoy your pool sooner.
    • Warranty Protection: Professional installation may be required to maintain certain warranty conditions.
  • 5. How long do above-ground pool liners typically last?

    The lifespan of a pool liner depends on factors like material quality, maintenance, and environmental conditions. On average:

    • Standard Vinyl Liners: Last between 6 to 10 years.
    • Premium Liners: Such as those offered by Swimline, can last longer with proper care.

  • 6. What maintenance is required to extend the life of my pool liner?

    To prolong your liner's lifespan:

    • Maintain Balanced Water Chemistry: Proper pH and chemical levels prevent liner deterioration.
    • Regular Cleaning: Remove debris promptly to prevent stains and abrasions.
    • Use Pool Covers: Protects the liner from UV rays and external elements when the pool is not in use.
    • Inspect for Damage: Regularly check for signs of wear and address issues promptly.
  • 7. How do I choose the right liner pattern and thickness for my pool?

    Consider the following when selecting a liner:

    • Aesthetic Appeal: Choose a pattern that complements your outdoor space.
    • Thickness: Thicker liners (measured in mils or gauge) offer enhanced durability. For pools with heavy usage or in areas with extreme weather, a thicker liner may be beneficial.
    • Pool Specifications: Ensure the liner matches your pool's dimensions and wall height.
  • 8. What should I expect during the liner installation process?

    The installation process generally involves:

    • Draining the Pool: Removing existing water safely.
    • Removing the Old Liner: Detaching and disposing of the worn liner.
    • Surface Preparation: Cleaning and smoothing the pool floor and walls.
    • Installing the New Liner: Positioning and securing the new liner properly.
    • Refilling the Pool: Adding water and balancing chemicals.

    Professional installers will handle each step to ensure optimal results.

  • 9. How can I prevent wrinkles in my new pool liner?

    To minimize the risk of wrinkles:

    • Proper Installation: Ensuring the liner is correctly aligned and taut during installation.
    • Smooth Base: Having a clean and even pool floor before installation.
    • Controlled Filling: Filling the pool slowly while smoothing out any developing wrinkles.
  • 10. Do Swimline pool liners come with a warranty?

    Yes, Swimline offers warranties on their pool liners, with coverage varying based on the specific product. It's essential to review the warranty details for your chosen liner model.


    For personalized assistance or additional questions, feel free to contact JTS Pools. Our team is dedicated to helping you select and maintain the perfect pool liner for your above-ground pool.


Hot Tub FAQ

  • What are the benefits of owning a hot tub?

    A hot tub will help you sleep better and deeper, relieve arthritis pain, loosen sore muscles, and help remove toxins from your system.

  • What is the maintenance required for a hot tub?

    You should test your water weekly and add chemicals as needed. Montly you should remove your filter cartridge and hose it off. Most hot tub products will require the hot tub to be drained and refilled every three months at that time you should chemically clean your filter. JTS Pools does offer Spa Marvel which only requires draining and refilling once a year. We do suggest using a pipe cleaning product yearly, such as Jet Cleanse to strip the pipes of any build up so that your spa can start off completely clean.

  • How do I troubleshoot common hot tub problems?

    Water testing can alert you to many potential spa chemical problems. JTS Pools will be happy to computer analyze your water and give you a report with step by step directions to correct any problem.

  • What kind of warranty can I expect with a hot tub purchase?

    Warranties vary based by manufacturer. However, most spas will come with at least one year full warranty parts and labor. In most cases, that should cover the most common problems that pop up.

  • Can hot tubs be used in all seasons?

    Of course! In fact most people enjoy their hot tubs more when its cold outside.

  • How do I winterize my hot tub?

    It's very importamt to do it correctly. We would recommend having a professional do it since freezing plumbing can be a disaster.

  • How do I properly sanitize my hot tub?

    JTS Pools offers a variety of sanitizing options.


    We offer a traditional chlorine/bromine system which uses tablets and a floater.


    Also we have a non chlorine bromine system for those with sensitive skin.


    Then we offer a low chlorine/mineral system which is utilizes a floater with replaceable chlorine cartridges. And we have an enzyme based system that is gentle to the skin and hot tub surfaces.

  • Can a hot tub help relieve muscle and joint pain?

    Yes! Its one of the best methods available.

  • How long does it take to heat up a hot tub?

    A hot tub that’s wired 110v will add about 1-2 degrees temperature rise per hour.


    A hot tub wired 220v will gain about 4-6 degrees per hour. So a 220v system will heat the spa up in less time.

  • How often should I change the water in my hot tub?

    Usually every three months. However, if using Spa Marvel you will change the water once per year.

  • How do I add and balance chemicals in my hot tub?

    Per your water test, follow the directions on the particular product and add the chemicals as required. If you get you get your water professionally tested at a JTS Pools location, we will provide you


    with step by step instructions to take home with you. Then with these instructions you can add the required chemicals in the correct order.

  • What is the ideal temperature for a hot tub?

    Normally, most hot tubs are operated at 104 degrees which is the maximum temperature in modern hot tubs. However, you can set your hot tub to your desired temperature as well.

  • Can hot tubs be used for therapy purposes?

    Definitely! Its great for physical therapy.

  • Can I install a hot tub indoors?

    Yes, but you must provide adequate ventilation and humidity control. A hot tub does produce a lot of steam which can get back within walls and insulation. So controlling the humidity is critical.

  • What kind of seating options are available in a hot tub?

    There are actually three common types of seating. A bench seat is just like it sounds. A bench. Then there are individual captain’s chairs which provide a much more comfortable seat. And lastly there are loungers. A lounger will lay you back similar to a recliner in your home. Most modern hot tubs can have a combination of all three.

Pool Table FAQ

  • What is billiards?

    Billiards is a game played on a table with balls and cues, where players use the cues to strike the balls and score points.

  • What are the different types of billiards games?

    The most common types of billiards games are pool, snooker, and carom.

  • What kind of billiards tables do you sell?

    We sell pool tables, which is the most common type of billiards table. Pool tables have pockets in which you attempt to shoot the balls. We offer tables in different sizes and styles to fit your preferences and space requirements.

  • How do I choose the right size of pool table for my room?

    The size of the room will determine the size of the table you can comfortably fit in the space. We recommend measuring your room and comparing it to the dimensions of the tables we offer to find the best fit. The table must have enough room around it to easily fit a pool cue which is normally 57” long.

  • What accessories do I need to play pool?

    The most essential accessories for playing billiards are cues, balls, and chalk. Chalk comes in a variety of colors to match the cloth color on your table. You may also want to consider purchasing an 8-ball rack and 9-ball rack, cue rack, table cover, and other accessories to enhance your playing experience.

  • Do you offer installation services for pool tables?

    Yes, we offer professional installation services for all of the pool tables we sell. Our team will deliver and install your table to ensure it is set up correctly and ready for play.


    We can also recover your existing table to make it look new again.

  • What is the warranty for your pool tables?

    Our pool tables come with a warranty that covers any manufacturer defects or issues. The length and terms of the warranty vary depending on the specific table you purchase.

  • How do I maintain and care for my pool table?

    To keep your pool table in top condition, it's important to regularly brush the surface, and keep the table covered when not in use. We offer a range of maintenance products to help you keep your table in top condition.

Darts FAQ

  • What are the different types of darts?

    There are two main types of darts: steel tip darts and soft tip darts. Steel tip darts are used with traditional sisal or bristle dartboards, while soft tip darts are used with electronic dartboards.

  • What weight should I choose for my darts?

    The weight of your darts will depend on personal preference and throwing style. Most darts range in weight from 16 to 26 grams, with the average weight being 22 grams. It is recommended to start with a mid-range weight, such as 20 grams, and adjust from there based on comfort and performance.


    If you are planning on playing league darts, check with the league regarding dart weight requirements. Some leagues do have weight limits.

  • What materials are used to make darts?

    Darts can be made from a variety of materials, including tungsten, brass, and nickel-silver. Tungsten is the most common material used for professional level darts because the dart can be heavier yet thinner than other materials available.

  • How often should I replace my dartboard?

    The lifespan of a dartboard will vary depending on usage and quality, but most dartboards will last for years with proper care. It is recommended to rotate the dartboard regularly to prevent excessive wear on certain areas.

  • What accessories do I need for playing darts?

    In addition to darts and a dartboard, common accessories include a scoreboard, dart case or wallet, and extra flights and extra tips due to damage while playing. Other optional accessories include dart mats, dartboard lighting, and dart sharpeners.

  • What is the proper distance to stand from the dartboard?

    The standard distance to stand from a dartboard is 7 feet 9 1/4 inches for steel tip darts and 8 feet for soft tip darts. Make sure to measure and mark the proper distance to ensure fair and accurate gameplay.

  • What is the difference between a dart flight and shaft?

    The dart flight is the wing-like component at the back of the dart that provides stability and helps guide the dart to its target. The dart shaft is the section between the barrel and the flight that holds the flight in place and affects the balance of the dart. Different sizes and materials of flights and shafts can be used to customize the weight and trajectory of the dart.

  • What is the best way to improve my dart game?

    Practice is the best way to improve your dart game. Focus on developing a consistent throwing technique and work on accuracy by aiming for specific targets on the dartboard. Watching professional players and analyzing their technique can also be helpful.

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